DRA/Busser - Lightburns

Pyramid Global Hospitality•Roanoke, WV

About The Position

We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! To provide aggressive, hospitable service to our guests in accordance with all of The Stonewall Resort’s food service standards.

Requirements

Restaurant Service experience preferred.
Must be both guest and team oriented.
Well organized.

Responsibilities

Carry out the policies and procedures of Stonewall Resort and Pyramid Global while maintaining the highest degree of professionalism and a teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment.
Perform all duties in a professional manner and in accordance with company policies.
Flexibility to work a varied schedule due to business levels and industry demand.
Follow all safety procedures to ensure a safe working environment.
Maintain uniform & grooming standards as outlined in employee handbook & departmental training.
Assist in having dining area ready for service five minutes prior to the start of a meal period.
Clear table after guests’ departure.
Prepare and set table in preparation of guests.
Always practice the service communication skills-ensuring Four Diamond Service.
Full knowledge of telephone answering, recording reservations, and providing guests with general information (direction, menu questions, hours of operation, etc).
To be able to operate and understand the Micros System.
Responsible for accuracy of all guest checks in the way of payment, billing and CMP counts.
Ensure knowledge and practice of Stonewall and state liquor guidelines and laws.
Job knowledge of Hostess, Server, and In-Room Dining functions.
To be knowledgeable with all services with the hotel.
Ensure that the highest degree of sanitation in regards to food handling is adhered to at all times.
Ensure a clean, safe, and orderly work area.
Attend meetings as required.
Provide assistance in other job classifications as determined necessary by immediate supervisor.