DPS - DLD - Temp License Specialist II, Reg Ops - 0171

State Of Texas • Gilmer, TX

398d • $42,311 - $42,311

About The Position

The Temp License Specialist II position at the Texas Department of Public Safety involves performing moderately complex licensing and permitting work. The role includes reviewing license and permit applications, ensuring compliance with regulations, and communicating with customers. The position requires working in an extended hours facility, with potential weekend shifts, and necessitates the use of a body-worn camera during work hours.

Requirements

• Graduation from a standard senior high school or equivalent, or currently enrolled in high school.
• Minimum of one year of general office, volunteer, or customer service experience; cash handling experience preferred.
• Valid Texas driver license required; must obtain a Texas license within specified time if moving from out of state.

Nice To Haves

• Experience with customer service in a government or regulatory environment.
• Bilingual skills, particularly in Spanish, to assist foreign language speaking applicants.

Responsibilities

• Meet and deal with the general public in a professional and courteous manner; answer general questions pertaining to applications for various types of driver licenses and identification cards.
• Receive and review license and permit applications, revisions, and renewals; determine the legal needs and requirements of applicants.
• Make and interpret inquiries to determine applicants' eligibility for licensing.
• Input license and permit applications, payments, and required technical data into appropriate systems; collect license fees and prepare receipts.
• Check accuracy of applications and documents; ensure source document data input is correct.
• Administer oral, written, or other tests to license and permit applicants; schedule applicants for driving tests.
• Provide administrative and technical assistance related to license and permit requirements to the public and agency staff.
• Approve applications for licenses and permits based on regulations and policies; administer oaths as necessary.
• May travel to work in other Driver License Offices and/or for training; may provide own transportation.
• Prepare and maintain work area and testing devices daily; attend work regularly and observe approved work hours.

Benefits

• Salary of $3,525.91 per month for full-time work.
• Regular work schedule of 40 hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED