DPS - DLD - License Specialist II, Reg Ops - 0171

TEXAS DEPARTMENT OF PUBLIC SAFETY DEPT 405 • Corsicana, TX

412d • $43,884 - $87,072 • Onsite

About The Position

The License Specialist II position at the Texas Department of Public Safety involves performing licensing and permitting work in a Regional Operations Field office. The role includes reviewing applications, ensuring compliance with regulations, and interacting with the public to provide information about driver licensing procedures. The specialist will administer tests, approve applications, and maintain accurate records while working under general supervision.

Requirements

• Graduation from a standard senior high school or equivalent.
• Minimum of one year of general office, volunteer, or customer service experience; cash handling experience preferred.
• Valid driver license required; Texas license must be obtained within specified time after moving to Texas.
• Certification as a Commercial Knowledge Examiner (CCKE) required within the first six months of employment.

Nice To Haves

• Experience in customer service or public interaction roles.
• Knowledge of TXDPS regulations and procedures.
• Bilingual skills for interpreting for foreign language speaking applicants.

Responsibilities

• Meet and deal with the general public in a professional manner; answer questions regarding driver licenses and identification cards.
• Receive and review applications for licenses and permits, ensuring compliance with state regulations.
• Determine the legal needs of applicants and screen application forms for qualification.
• Approve applications based on regulations and agency policies.
• Perform basic checks of applicants' physical driving capabilities and eyesight.
• Inspect motor vehicles for safety prior to road tests and verify financial responsibility.
• Issue licenses and permits, collect fees, and ensure accountability for transactions.
• Administer written and oral tests to applicants and schedule driving tests.
• Provide information regarding suspensions, cancellations, and revocations of licenses.
• Prepare daily bookkeeping reports and maintain work area and testing devices.

Benefits

• Health insurance
• Retirement benefits
• Paid holidays
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED