Doorman (Loss Prevention Officer) - W Barcelona

Marriott • Albuquerque, NM

1d

About The Position

The doorman plays a key role in delivering an exceptional first impression to
guest and visitors, providing a warm, professional, and brand-aligned welcome
experience. This position combines hospitality excellence with a strong focus on
preventive security, ensuring controlled and safe access to the property.

The role reports directly to the Security Department, with close coordination
and daily interaction with the Rooms Division.

Requirements

• Minimum 1 year of experience in hotels or hospitality environments.
• Mandatory certification: Access Control License and/or Security Guard License.
• Basic spoken English level (demonstrable).
• Strong interpersonal and communication skills.
• Professional presence, attention to detail, and customer-oriented mindset.

Nice To Haves

• Additional training or certifications in security or safety is a plus.
• Previous experience in luxury hospitality environments is a plus.
• Multilingual skills are a plus.

Responsibilities

• Provide a warm, courteous, and professional welcome to all guest and visitors in accordance with brand standards.
• Act as a first point of contact, assisting guest with directions, basic information, and initial support upon arrival.
• Ensure controlled access to the property, identifying and monitoring guest, events and visitors.
• Support preventive security measures detecting and reporting any unusual or suspicious activity.
• Collaborate with internal departments (front office, security, concierge, rooms) to ensure a seamless guest experience.
• Assist in managing guest flow at the entrance, maintaining order, discretion, and efficiency at all times.
• Uphold the hotel’s luxury service standards, appearance guidelines, and professional conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees