Doorman (Long-Term Temporary Assignment) - Fifth Avenue Mansion

Richemont • New York, NY

270d

About The Position

Cartier North America is seeking a Doorman who will be responsible for greeting and attending to clients in the Historical Cartier New York Flagship boutique on 52nd Street, in order to ensure the highest level of client experience. The ideal candidate will be able to personify the Cartier spirit through a deep understanding and conveyance of brand values, culture, and image.

Requirements

• High school diploma or equivalent.
• Previous experience in luxury retail or hospitality is a plus (client facing).
• Available to work weekends.
• Basic computer Skills (tablets, PC).
• Must be able to remain in a stationary position for hours at a time to assist clients in and out of the boutique.
• Regularly works in outdoor weather conditions.
• Excellent interpersonal and communication skills are required.
• Ability to work in a fast-paced retail store environment.
• Ability to project an approachable and professional image in personal appearance, manner, and demeanour.
• Strong understanding of client service needs and client priorities.

Nice To Haves

• Additional language skills (Mandarin, Portuguese, Russian) are a plus.

Responsibilities

• Greeting and attending to clients.
• Provide a consistently excellent client experience by maintaining the highest degree of courtesy and professionalism.
• Open door as clients enter or leave.
• Greet, assess needs and direct clients to appropriate department or representative.
• Assist clients with belongings and packages.
• Assist clients in and out of cars, and assist with transportation needs such as securing taxis.
• Thank clients as they leave.
• Daily set up and break down of boutique for opening/closing.
• Assist with Boutique projects as needed (inventory, organization, restocking of supplies, etc.).
• Coordinate with boutique operations to maintain clean and accessible exterior boutique premises and entrances.
• Develop basic brand knowledge to convey Cartier heritage and values.
• Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.).
• Uphold Cartier image by maintaining professional demeanor at all times and be an ambassador for the maison.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED