Door Greeter

Lucky Eagle Casino • Rochester, WA

1d • Onsite

About The Position

This position will ensure the protection of company assets and the safety of our guests, and team members. The Door Greeter will engage with our guests in a friendly, helpful, and positive manner. This position ensures the confidentiality, security, and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. Provide excellent guest service. Verify approved identification for all casino patrons. Prohibit intoxicated persons and/or minors from entering the Casino and Hotel gaming floor. Ensure overall safety and security of the Casino floor and entrance areas. Escalate matters to security guards, supervisors, or TGA as necessary.

Requirements

• Provide exceptional guest service
• Being able to interact with a wide variety of people
• Being comfortable standing or sitting in one place for the majority of the workday
• Having a friendly and positive attitude
• Being well informed about the establishment
• Must be a minimum of 18 years old and have the ability to obtain and retain a Washington State Class II Gaming License
• Successfully pass a pre-employment drug screen

Nice To Haves

• High School Diploma or GED preferred.

Responsibilities

• Exemplify guest service
• Check Identifications for age verification and maintain daily visitor count
• Monitor ID Scanners
• Monitor metal detectors
• Observe and report incidents, safety concerns, procedure violations or criminal activity
• Use of radio communications
• Safeguards company property and assets
• Create a safe and friendly environment for guests and team members
• Performs other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED