Door Attendant

Mayo Clinic • Rochester, MN

4d

About The Position

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices, calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas. Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.

Requirements

• High school diploma/or equivalent or higher education is required
• Must be able to work independently
• Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff
• Strong problem-solving skills are necessary
• Must be able to adapt to unpredictable situations and stress
• Works varied hours which may include days, evenings, days/evenings, holiday, and weekends, with rotating days off
• Must have a valid driver's license and an excellent driving record

Nice To Haves

• Previous hospital or clinical experience is preferred

Responsibilities

• Assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis
• Offering direction support
• Mobility assistance
• Answering general questions
• Keeping the patient loading zones clear
• Transporting patients, their personal belongings, or selected medical devices
• Calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors
• Assist and support valet operations as directed
• Sanitizing any equipment used to support patient
• Assisting with traffic control in drive-up lanes
• Wheelchair recovery

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees