Door Attendant
About The Position
Four Seasons Hotel and Private Residences New Orleans is seeking a Door Attendant to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. Are you excited about delivering the best experience to our guests? This position may be the perfect fit for you! Our Door Attendant is responsible for greeting and welcoming guests, accommodating special requests whenever possible, assisting guests in all inquiries in connection with hotel services, and arranging for cars to be parked/retrieved. As our hotel is open 24/7, 365 days a year, we expect our Door Attendant to be flexible in working mornings, evenings, weekends, and holidays.
Requirements
- High level of attention to detail
- Ability to work quickly and multi-task
- Requires oral proficiency in the English language.
- Bending to pick up or place luggage or boxes on cart.
- Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
- Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
- Is mobile during 100% of shift.
- Work authorization in the United States
- One to two years’ experience working in Hospitality or Customer Service
- Louisiana Driver’s License required
Nice To Haves
- Previous experience within a hotel is preferred
Responsibilities
- Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
- Greets guests and escorts them to their rooms.
- Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
- Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Arranging for cars to be parked/retrieved
Benefits
- Rewarding Work Culture
- Excellent Mentoring, Training and Development Opportunities
- World Class Medical, Dental, and Vision Insurance Program
- Discounted Stays at Four Seasons Worldwide after 6 Months
- Holiday and Vacation pay ( 9 paid Holidays including Mardi Gras)
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking
- 401k participation with a company matching program
- Discovery nights at Four Seasons Worldwide
- Holiday and PTO pay
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking
- Medical, dental, and vision insurance
- 401k participation with a company matching program
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
