Door Attendant
About The Position
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Door Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion.
Requirements
- Professional verbal communication skills.
- Excellent interpersonal and customer service skills including dealing with difficult guests.
- Excellent organizational skills and attention to detail.
Responsibilities
- Greet guests.
- Open doors and assist guests/visitors entering and leaving property.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions.
- Arrange transportation for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
Benefits
- Medical and Dental Insurance
- Paid Vacation and Sick Days
- Paid Holidays
- Pension
- Legal Services
- Maternity and Parental Leave
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
