Donut Finisher

Hy-Vee • Burlington, VT

229d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Donut Finisher is responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

• Must be able to follow written, verbal or diagrammatic instructions.
• Must be able to perform simple addition and subtraction, copying figures, counting and recording.
• Must have the ability to understand and follow verbal or demonstrated instructions.
• High school or equivalent experience and six months or less of similar or related experience.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares work area and equipment for donut finishing.
• Removes donuts and rolls from freezer and prepares for finishing.
• Places Danish and cinnamon rolls in proof box.
• Heats donuts and rolls in oven prior to glazing or icing.
• Ices and garnishes rolls for the donut case.
• Reviews special orders and prepares as needed.
• Cleans work area and prepares icings and glazing area for the next day.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED