Donor Support Specialist

LIFESHARE BLOOD CENTER•Lake Charles, LA

About The Position

Provides blood donor recruitment support to maximize collection opportunities. Engages the public to communicate the importance of giving blood and encouraging them to donate. Attends blood drives and other outreach events to educate and engage the community. May also call on previous donors to schedule future blood donations.

Requirements

High School diploma or equivalent
Prior office experience preferred
Ability to use a computer to retrieve or record donor information
Good verbal communication skills and telephone etiquette
Must be self-motivated with the ability to work well with little or no direct supervision
Must demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all times
Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook)
Ability to maintain confidentiality of Company and donor information
Must have reliable transportation, possess a valid driver’s license and be insurable by our commercial auto insurance carrier.

Responsibilities

Assists in preparing and providing promotional/marketing print materials for mobile blood drives and special campaigns.
Maintains donor resources promotional items inventory (e.g., t-shirts, mugs, posters, etc.) and orders supplies as needed.
Pulls monthly event calendars for communities and schools we serve to properly schedule drives around events.
Assists recruiting teams with bulk mail-outs.
Attends blood drives and other community events to educate and recruit blood donors.
Telephones previous blood donors and encourages them to donate blood; schedules appointments.
Uses computer system to extract and record donor information.
Assists with special in-center promotions.
Produces recruitment and collections reports and statistics as requested.
Provides other logistical and administrative support as requested to facilitate efficient center operations.
Participates in various meetings, such as in-service training, staff meetings, safety meetings, etc.
Models LifeShare’s mission and values, integrating them into daily decisions, behaviors and actions.
Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.
Completes other assignments and duties as may be assigned.