Donor Services Technician Bloodmobile Driver (Danville)

The Blood Connection • Danville, VA

115d

About The Position

The Donor Services Technician Bloodmobile Driver at The Blood Connection plays a pivotal role in enhancing the donor experience while supporting mobile blood drive operations. Responsible for registering donors, conducting donor history assessments, and performing physical evaluations, this position ensures adherence to regulatory standards and organizational protocols. In addition to these critical responsibilities, the role involves driving and operating a specialized mobile blood donation bus to various locations, setting up donation sites, maintaining bus cleanliness and operational readiness, as well as providing exemplary customer service throughout the donation process. The Donor Services Technician Bloodmobile Driver must demonstrate professionalism, exceptional communication skills, and a commitment to donor satisfaction, all while maintaining a flexible schedule to accommodate varying operational needs, including weekends and occasional evenings. This position offers a unique opportunity to directly contribute to The Blood Connection's mission of providing a safe and adequate blood supply for patient care, fostering a supportive environment for donors and ensuring the efficiency and success of mobile blood drives.

Requirements

• High School Diploma or GED.
• Customer service experience.
• Valid Driver’s License with no major infractions and dependable transportation.
• Class A or B CDL License with no major infractions.
• Commercial Learners Permit (CLP) at minimum.
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers.
• Ability to work with all levels and in a diverse work environment.
• Ability to establish and maintain effective working relationships with staff, management, and peers.

Responsibilities

• Greeting donors and guests with a smile to create rapport and ambience.
• Assessing donor eligibility by performing computer verification and screening prospective donors through medical history, mini physical, and testing results.
• Performing the donor health history and physical assessment according to current standard operating procedures.
• Selecting proper material for blood collection and escorting donor through the next phase of collection.
• Maintaining mobile bus appearance by ensuring that the mobile bus is clean, organized, inviting, and free of debris during operational hours.
• Communicating the TBC vision of donor experience to patrons and engaging donors in conversation.
• Responsible for bloodmobile drives and pick-ups, ensuring safe transport and operation.
• Maintaining effective working relationships with collection staff and management to ensure donor flow is expedited and efficient.
• Participating in TBC sponsored blood drives and other special events.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees