Donor Services Associate I - (Outlet) Spokane, WA - Full &/or Part-time/Hourly

Goodwill Industries of the Inland Northwest • Spokane, WA

381d • $16

About The Position

The position involves accepting donated goods from the public and maintaining the donation area in a neat and orderly manner, both inside and outside. If located in a facility, the employee may assist in other areas of the store as needed. Goodwill is always accepting applications for this position to maintain an applicant pool. A background check is required for this role.

Requirements

• Must pass background check.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Perform other duties in production and retail as assigned.
• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
• Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
• Ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing.
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Benefits

• Wage: $16.28 p/h
• Employment benefits available at https://discovergoodwill.org/benefits/

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Number of Employees: 501-1,000 employees