Donor Service Representative - Full Time

Goodwill • East Norriton, PA

86d • $15

About The Position

The Donor Service Representative at Goodwill Keystone Area is responsible for assisting and promoting the donations of clothing and household items for resale in store locations. This role involves providing positive customer service, greeting donors, assisting with donations, and ensuring a clean and orderly production area. The representative will also support organizational programs and adhere to safety protocols while performing their duties.

Requirements

• Must be at least 18 years old.
• Ability to speak, hear, read, and write.
• Ability to speak English to interact with donors and customers.
• Must present a neat and positive appearance.
• Good customer service skills.
• Ability to stand for extended periods.
• Ability to lift up to 50 pounds frequently.
• Flexible schedule including evenings and weekends.

Nice To Haves

• Possession of a forklift license or ability to become certified.

Responsibilities

• Greets donors in a pleasant and professional manner.
• Promotes and represents Goodwill Keystone Area positively.
• Assists donors with unloading donations and issues donation receipts.
• Politely refuses items on the 'thanks, but no thanks' list.
• Completes donor tracking paperwork accurately and submits it timely.
• Assists transportation department with loading and unloading trucks.
• Maintains a clean and orderly production and donor area.
• Supports and participates in organizational programs and special events.
• Promotes workplace safety and adheres to safety requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: No Education Listed