Donor Relations Specialist

Arkansas Foodbank•Little Rock, AR

just now

About The Position

The Donor Relations Specialist (DRS) serves as a face of the organization to the philanthropic community (donors within all of the Foodbank’s 33 services areas) and helps lead efforts to engage philanthropists in realizing our vision. The DRS helps grow sustainable, predictable revenue for the mission by building meaningful relationships with supporters and securing donations. The DRS develops and implements strategies to secure funding from a targeted portfolio of individuals, foundations, and/or companies with the capacity to give $5,000+ per year. Through personalized relationship management, the DRS grows the revenue potential from the portfolio annually. The DRS provides each portfolio donor with a meaningful, fulfilling giving experience, proactively learning about personal philanthropic passions and soliciting support for mission areas of interest. The DRS engages each prospective donor in the mission through personalized conversations, leadership/research engagement, and other experiences.

Requirements

The Donor Relations Specialist will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems.
They will possess strong interpersonal skills, a spirit of collaboration and teamwork, and a commitment to hunger relief.

Nice To Haves

Bachelor’s degree from an accredited college or university and at least three years of experience in development, sales, or a comparable field or other equivalent combination of education, training, and experience.
Familiarity with computer operations including Microsoft programs, donor database management systems, and wealth screening.
Track record of achieving growing revenue goals.
Experience building a portfolio and increasing value over time.
Experience cultivating, soliciting, and stewarding $5,000+ philanthropic (non-event) donations.
Valid Arkansas driver’s license and proof of insurance required.
Must pass a background check.
Must pass a preemployment drug screening.

Responsibilities

Manage a portfolio of 150-175 prospective donors with the capacity to make $5,000+ outright gifts annually to further the mission of Arkansas Foodbank.
Meet annual financial goals based on value of the portfolio, with increasing revenue goals upon portfolio maturity.
Achieve activity metrics that serve as a roadmap to the revenue goal (meaningful touchpoints, solicitations, and gifts).
Utilize the moves management system to track a minimum of 100 personal donor touchpoints per month in addition to departmental touchpoints.
Be able to report on portfolio progress in weekly Pipeline meetings and during 1 on 1 meetings with supervisor.
Create and execute individual engagement and solicitation plans for each qualified philanthropist in the portfolio.
Collaborate with leadership, volunteers, and colleagues to engage portfolio donors in a personally meaningful way and ensure a seamless donor experience, maximizing every opportunity for engagement.
Engage each portfolio donor personally to qualify capacity, build rapport, and identify philanthropic passions and interests.
Continually develop prospects through a variety of sources.
Track all donor plans, interactions, and solicitations in donor database within 24 hours and review records and reports to ensure accurate portfolio data.
Articulate the case for support, key initiatives, and fundable opportunities.
Prepare presentations, marketing materials, letters, and other required literature for solicitations.
Work with the Arkansas Foodbank’s management team, within the current Strategic Plan, to identify and quantify specific giving priorities and opportunities.
Under the leadership of the Director of Development and Planned Giving (DDPG), utilize organizational volunteers and other relationships as needed to secure introductions and visits.
Handle basic budgets and return on investment analysis.
Maintain absolute discretion regarding confidential donor information.
Participate with the Development Team in special events, food and fund drives and other Foodbank activities as appropriate or required.
Participate in and support activities related to the team’s capital campaign, contributing to planning, donor engagement, and campaign execution efforts as needed.
Attend required staff meetings, training, and conferences.
Demonstrate a strong commitment to teamwork and be prepared to step in and support colleagues across both the development team and other departments within the organization as needs arise.
Possess the ability to distill complex information into coherent stories that build a compelling case for support.
Possess the ability to communicate effectively with internal and external constituencies both in oral and written formats.
Possess the ability to establish priorities, navigate overlapping timelines, and meet deadlines.