Donor Relations and Admin Associate (HYBRID)

Open Doors U.S. • Santa Ana, CA

10d • Hybrid

About The Position

Are you a Christian who would like to find work that provides a <\/span> meaningful <\/span><\/span><\/span> way to live out your<\/span> <\/span><\/span> faith<\/span><\/span><\/span> ? We're looking for a person with strong administrative and excellent customer service skills to join our mid -level fundraising team.<\/span><\/span><\/b> <\/p> <\/div> We are searching for a full time (40 hours per week) Associate Donor Relations Manager with a strong desire to work in an overtly Christian, mission -driven organization. This position is hybrid - -it will include both working from home and also will work from our Santa Ana office approximately 1 -2 days per week. MUST BE BASED IN THE ORANGE COUNTY REGION WITH RELIABLE TRANSPORTATION TO COMMUTE TO OFFICE.<\/span><\/span> <\/p> <\/div> WHO WE'RE LOOKING FOR:<\/span><\/b> <\/p> <\/div> We're searching for someone who is 1) highly organized and administrative, 2) great at communicating mission and 3) excellent at showing care to our donors who fund important projects around the world. This person will manage a program and processes that build relationships with important donors. S/he is part of the Partnerships Team and reports to the Sr. Director of Partnerships.<\/span><\/span> <\/div> <\/div> <\/div> CORE JOB DUTIES WILL INCLUDE...<\/span><\/b> <\/p> Learn the history, values and culture of Open Doors in order to speak competently about the organization’s work and processes<\/span><\/span><\/span> <\/span><\/span><\/li> Familiarize yourself with scripts for general donor interaction<\/span><\/span><\/span> <\/span><\/li> Enter notes about interactions in our donor database<\/span><\/span><\/span> <\/span><\/span><\/li> Create and execute a plan for providing ongoing, relational touches with assigned donors throughout the year<\/span><\/span><\/span> <\/span><\/li> Create and execute a program that personally thanks donors for important gifts, via telephone, email or snail mail<\/span><\/span><\/span> <\/span><\/li> In conjunction with the Sr.Director of Partnerships, manage the storage and shipping of materials (cards, etc.) for various partnership groups such as churches or major donors<\/span><\/span><\/span> <\/span><\/li> Support the Partnerships Team with general office help that may include copying, filing and other administrative duties as assigned<\/span><\/span><\/span> <\/span><\/li><\/ul> <\/p> <\/p> <\/span> <\/p> <\/div><\/span>

Requirements

• Alignment with the Christian faith and Biblical values
• Agreement with Open Doors Statement of Faith and Core Values
• Willingness to participate in the community of Open Doors, including staff meetings, devotions and team events
• Commitment to Christ -like conduct, offering dignity, compassion and respect for others
• Strong verbal and written communication skills
• Excellent organization skills
• Proven work ethic
• Ability to stay on task during independent work
• Capacity to remain calm and diffuse frustration when donors need extra care
• 3 + years leadership experience preferred
• Previous donor service, customer service or similar experience preferred
• Familiarity with using databases/CRMs a plus

Responsibilities

• Learn the history, values and culture of Open Doors in order to speak competently about the organization’s work and processes
• Familiarize yourself with scripts for general donor interaction
• Enter notes about interactions in our donor database
• Create and execute a plan for providing ongoing, relational touches with assigned donors throughout the year
• Create and execute a program that personally thanks donors for important gifts, via telephone, email or snail mail
• In conjunction with the Sr.Director of Partnerships, manage the storage and shipping of materials (cards, etc.) for various partnership groups such as churches or major donors
• Support the Partnerships Team with general office help that may include copying, filing and other administrative duties as assigned

Benefits

• Open Doors U.S. offers health, dental and vision benefits at no cost to full -time employees.
• A retirement plan and basic life insurance are also provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed