Donor Greeter

HORIZON GOODWILL • Front Royal, VA

96d • $12 - $12

About The Position

The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. This role involves providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission.

Requirements

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Greet and offer assistance to all customers.
• Demonstrate exceptional customer service and reject items that cannot be accepted in a professional manner.
• Determine usable and saleable items as specified in guidelines for acceptable donations.
• Accurately track all donations according to standards set by management.
• Support processing by maintaining proper staging of donated goods, rerouting items to correct stations appropriately, and assisting with maintenance of workstations.
• Provide donors with exceptional customer service including greeting within 10 seconds of arriving, evaluating donations, politely declining items on the do not accept list, handling donations with care, and maintaining an organized and clean donation area.
• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and ensuring hangers and racks are orderly.
• Follow all required safety and security procedures.
• Maintain efficient product flow in line with company policies and procedures.
• Maintain compliance to all company policy and procedures as well as store policies including opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Participate in training as required.
• Support store operations by participating in cross training as assigned by management.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees