Donor Greeter

Goodwill • Geneva, NY

116d

About The Position

The Donor Greeter is responsible for general donation door related duties including accepting donations, providing excellent customer service, and maintaining a clean, neat, and safe work environment. They are also responsible for the separation of goods by category at the donation door.

Requirements

• High school diploma or GED preferred.
• Previous retail experience preferred.
• Ability to read and understand documents such as time cards and policy manuals.
• Ability to write routine reports.
• Ability to speak effectively and communicate clearly to other employees and customers.
• General math skills required.

Responsibilities

• Assist customers in bringing donations inside.
• Ensure accurate donation log reporting.
• Sort donations into proper equipment for processing and transportation.
• Properly label all equipment.
• Assist in loading and unloading of merchandise and equipment onto/off trucks as needed.
• Ensure safety procedures are followed during packing and movement of equipment.
• Maintain a friendly, helpful attitude toward the customer.
• Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival.
• Handle customer concerns in a courteous and respectful manner, while following retail policies.
• Seek assistance of supervisor, when necessary, to resolve concerns.
• Maintain the interior and exterior of the store in a neat, clean, organized manner.
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management.
• Perform other duties as assigned by supervisor.

What This Job Offers

• Industry: Social Assistance
• Education Level: High school or GED