Donor Experience Senior Associate, College Of Dentistry

The Ohio State University • Columbus, OH

5d • $56,239

About The Position

With direction from the Executive Director of Development, the Donor Experience Senior Associate helps to lead and direct the overall donor relations strategies at the College of Dentistry. Responsible for developing, executing and evaluating donor relations programs and projects to help ensure that those who contribute to the university feel appreciated and aware of the impact of their gifts. Manages stewardship projects and programs for targeted and/or broad donor audiences, working collaboratively with peers across Advancement, the university and medical center. Partners with colleagues to identify impact content and create impact communications to show donors the difference their giving makes. Provides administrative support to the College of Dentistry advancement team with report production, data maintenance and procurement and travel processes, and directly supports the Executive Director on other related activities. Analyzes information and engages in responsible, independent thinking to initiate resolutions in response to inquiries. They are expected to provide superior customer service in a fast-paced environment; be organized, detail-oriented and able to manage multiple tasks and projects; maintain confidentiality and use good judgment when working with sensitive information; be proficient with MS Office programs; be fiscally responsible; and anticipate the needs of and readily adapt to different priorities and people. All members of External Affairs are part of creating a culture that inspires an exceptionally multifaceted and talented team and are expected to exhibit The Ohio State University’s Shared Values. The Office of External Affairs is committed to acting with kindness, respect, and integrity at all times and welcoming our colleagues’ ideas, voices, and perspectives, acknowledging that we are better together.

Requirements

• Bachelor's degree in related field or an equivalent combination of education and experience.
• Two (2) years of relevant experience.
• be organized, detail-oriented and able to manage multiple tasks and projects
• maintain confidentiality and use good judgment when working with sensitive information
• be proficient with MS Office programs
• be fiscally responsible
• anticipate the needs of and readily adapt to different priorities and people

Nice To Haves

• Three (3) years of relevant experience.
• Two (2) years of professional experience in development and/or stewardship activities working with major donors.
• Demonstrated success in managing complex programs and projects.
• Experience in higher education advancement, particularly major gift fundraising or stewardship.

Responsibilities

• Responsible for developing, executing, and evaluating donor relations programs and projects.
• Manages projects and programs for targeted and/or broad donor audiences to demonstrate impact and appreciation and inspire further engagement
• Coordinates and tracks the status of programs and projects and proactively identifies, recommends and implements opportunities for improvement with guidance from Executive Director
• Responsible for implementing some projects and significant parts of projects
• Collaborates with colleagues across the university and medical center related to implementing various donor relations programs and projects
• Partners with colleagues to identify impact content and create impact communications to show donors the difference their giving makes
• Compiles information, makes suggestions, drafts notes and materials for meetings
• Participates in meetings and facilitates follow-up items
• Develops, writes and refines summaries, reports, spreadsheets, presentations, web content (confidently uses TAS, Excel, Word, PowerPoint)
• Researches issues and proposes courses of action, suggests process improvements or other opportunities to improve projects
• Serves as an active member of the Dentistry Advancement team, participates in team meetings and works on other special projects, workgroups or events as assigned.
• Provides administrative support to the College of Dentistry advancement team
• Initiates travel and procurement processes
• Provides excellent customer service to donors and internal partners, tracks issues through to resolution, solves.
• Other duties as assigned.

Benefits

• Aside from the unparalleled benefits of working for The Ohio State University and working in the vibrant, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research.
• Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level