Donor Engagement Manager

Lake Charles Memorial Hospital-posted 18 days ago
Full-time • Mid Level
Lake Charles, LA
1,001-5,000 employees
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This position is responsible for the planning, organizing, execution and growth of the foundations various fundraising, and program-related events. This position is also responsible for the publicity needs of the Foundation to support its fundraising and community engagement goals. This position will be under the direction of the Executive Director, Philanthropy. This position works in collaboration with the Foundation team, Foundation Board, committee members and event volunteers, vendors and partners, and other internal personnel as needed. Performs other work of the Foundation department as required and assigned by the Executive Director, Philanthropy.

  • Event management: Responsible for the growth of the Foundations annual fundraising initiatives such as HeartiGras, annual golf classic, gala, margarita mix-off, and virtual fundraisers.
  • Manage timelines, budgets, vendor relationships, and logistical plans to ensure the successful execution of events, and positive participant experience.
  • Promote events via social media, email campaigns, and print materials.
  • Engage prospective and current supporters, hospital staff, sponsors, vendors, and partners by securing monetary and in-kind support.
  • Track and report on event and campaign success metrics, including attendance, donations, and ROI.
  • Ensures growth of foundation fundraising events by recommending and implementing strategies to maximize event participation and reach or exceed set annual event revenue goals.
  • Manages the logistics of program-related events (i.e. annual cancer survivor celebration, trauma symposium, new cardiac symposium, community outreach, etc.) in collaboration with program fund administrators.
  • Stays informed about industry trends and best practices in event planning and fundraising.
  • Provides guidance and support for donor-initiated/hosted third-party, peer-to-peer, and online fundraisers.
  • Research and partner with community leaders and event producers to make our Foundation their beneficiary of choice.
  • Communications: Develops content based on department goals and direction provided by the Executive Director, in collaboration with the LCMHS marketing department to consistently maintain LCMHS brand standards. This includes but is not limited to newsletters, press releases, impact stories, annual reports, brochures, digital TV, social media posts, website, and video content.
  • Community engagement: Increases the number of external community partnerships through networking, and presence at civic, business, and social events to promote the foundations fundraising and program-related events.
  • Plans group presentations or one-on-one visits/meetings, as necessary.
  • Engages employees of the Lake Charles Memorial Health System (LCMHS) for event participation.
  • Community involvement and leadership : Establishes a strong presence in the community through volunteer leadership.
  • Volunteer management: Recruits, trains, and provides direction, oversight, and support to event-related committee leaders and volunteers.
  • Constituent relationship management: Build and strengthen relationships with assigned accounts and prospective supporters.
  • Possess and maintain the highest customer service standards in dealing with all donors, vendors, co-workers, and participants.
  • Regularly updates the foundations donor database with CRM activities.
  • Work with the Foundation team on stewardship activities and introduce donors to the Executive Director, Philanthropy for potential moves management toward annual or major giving engagement.
  • Multi-task and time management : Develops and manages approved event/campaign timelines and staff/volunteer activities to ensure all elements are implemented in a timely and quality fashion.
  • Special Projects: Assists the team with ad-hoc projects or activities (i.e. corporate grants, donor visits or events, internal campaigns, etc.) as assigned by the Executive Director, Philanthropy.
  • Perform various tasks or projects and provide team support as assigned.
  • Bachelors degree in business, Sales, Marketing, Nonprofit, or a related field required.
  • At least two (2) years of related proven fundraising success and non-profit experience is required.
  • Proven experience (at least 3-5 years) in event planning is required, preferably in a nonprofit or healthcare setting.
  • Excellent verbal and written communication skills is required
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
  • Public speaking and the ability to conduct group presentations is required.
  • Possesses a valid Drivers License.
  • Understand and apply policies and procedures uniformly.
  • Understanding of and commitment to the role and mission of LCMHS and the LCMHF.
  • Superior flexibility and adaptability, strong work ethic; demonstrated success working in a fast-paced environment.
  • Community engagement and meetings management experience are preferred.
  • Sales or account management experience is preferred.
  • Volunteer recruitment and management experience is preferred.
  • Internet savvy, proficient in Microsoft Office Suite (Word, Excel, and PowerPoint), event management software, and social media platforms is preferred.
  • Experience working with donor databases is a plus.
  • Grant writing experience is a plus.
  • Existing local business relationships are a plus.
  • Multi-project management experience skills is a plus.
  • Ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Relationship management experience is a plus.
  • CFRE designation is a plus.
  • Creative thinker with strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Bilingual would be an asset.
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