Donor Center Technician I

Octapharma Plasma • Atlanta, GA

130d

About The Position

Octapharma Plasma is seeking a Donor Center Technician to join our growing team. This position offers the opportunity to enhance your career-development potential, help donors and patients, and access professional opportunities. As a Donor Center Technician, you will play a crucial role in ensuring compliance with state and federal regulations, maintaining high levels of customer service, and ensuring a clean and professional work environment. You will also be responsible for monitoring donor conditions, maintaining equipment, and ensuring the safety and quality of plasma products.

Requirements

• High school diploma or equivalent (GED) required.
• Three (3) months' experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write, and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations and instructions required.
• Ability to understand verbal instructions required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations required.
• Effective communication skills required.

Responsibilities

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP).
• Maintains high level of customer service and positive donor experience.
• Maintains cleanliness of work area and stocks supplies.
• Maintains Donor Center equipment based on Standard Operating Procedures.
• Monitors donor conditions to ensure comfort and safety.
• Maintains donor confidentiality.
• Keeps complete and accurate records.
• Troubleshoots machine alarms/alerts and performs routine quality checks.
• Cleans blood or plasma spills and disposes of biohazardous waste properly.
• Performs donor eligibility checks and vitals evaluations.
• Sets up and prepares equipment for plasmapheresis procedures.
• Disconnects donors after plasmapheresis.
• Operates automated plasmapheresis machines and responds to alarms.
• Handles and organizes plasma product and samples for storage and shipment.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees