Donor Center Phlebotomist

American Red Cross • Framingham, MA

1d • Onsite

About The Position

Joining the American Red Cross means becoming a vital part of the world's largest humanitarian network, where success is measured in people helped and communities made whole. The organization offers paid phlebotomy training, allowing individuals to grow their healthcare skills and career within a mission-driven environment. Employees are supported with competitive compensation and benefits, and mentors empower their growth along a purposeful career path. This role involves utilizing healthcare and/or customer service skills to assist with every step of the blood collection process at fixed site locations. Key aspects include collaborating with the team to create a welcoming and comfortable environment for volunteer donors and diligently following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

Requirements

• Associates degree OR a combination of education and work experience is required
• Minimum of one year customer service experience in public setting is required
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
• Basic computer skills are required
• Must be proficient with Microsoft office applications

Nice To Haves

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
• Collaborate with teammates to create a welcoming and friendly environment so volunteer donors feel comfortable coming back again and again
• Be detailed oriented all day, every day to ensure that the blood collected meets goals, regulatory requirements and can be safely transfused

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees