Donor Care Specialist - DCS 26-02579

NavitasPartners • Barnstable, MA

6d • $28 - $35

About The Position

We are seeking a Donor Care Specialist to support blood donation services through donor recruitment, screening, and collection. This role is essential in ensuring a safe, efficient, and positive experience for all blood donors while meeting regulatory and quality standards.

Requirements

• High School Diploma or GED required.
• Prior phlebotomy experience required.
• Basic Life Support ( BLS ) certification required.
• Ability to read, write, and communicate effectively in English.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work independently and in a fast-paced environment.
• Basic computer proficiency.

Nice To Haves

• National certification in phlebotomy.
• Completion of an accredited phlebotomy training program.

Responsibilities

• Provide excellent customer service to both internal and external stakeholders.
• Conduct donor screening to determine eligibility in accordance with regulatory standards.
• Perform whole blood collection and therapeutic phlebotomy procedures.
• Assist in both on-site donor centers and off-site blood drives.
• Prepare, label, and handle blood components and samples for testing.
• Maintain accurate donor records, including data entry and deferral documentation.
• Ensure compliance with all quality control, safety, and regulatory requirements.
• Assist in donor recruitment initiatives and outreach programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED