Donation Center Associate Keyholder - Hazel Crest ADC - FT
About The Position
To provide a positive donor experience by providing exceptional customer service while efficiently receiving, pricing, and sorting donations. Support the overall operations of a fast-paced Donation Center to maintain an organized and productive environment. This position reports to the Donation Center Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.
Requirements
- Basic knowledge of current clothing, shoe styles, furniture, toys, wares, brand names, materials, and pricing.
- Ability to read, write, and perform simple math calculations.
- Strong decision-making skills with the ability to make quick and accurate judgments.
- Excellent interpersonal skills to interact professionally with donors, customers, and coworkers.
- Effective verbal and written communication skills.
- Ability to follow standard retail procedures and operational guidelines.
- Ability to pass a criminal background check and drug screen.
- Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.
- Authorized to work in the United States.
- Flexible availability.
- Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
- Ability to effectively and safely use standard office and light industrial equipment.
Responsibilities
- Greet and assist donors at the Donation Drive-Thru, professionally unloading and handling donations while placing them in the appropriate staging area.
- Efficiently process donations by sorting, sizing, hanging, and accurately pricing items before moving them to designated staging areas.
- Help maintain a secure and safe environment for both employees and donors, ensuring compliance with safety protocols.
- Open and close the facility following standard operating procedures.
- Manage supply orders and request trucks as needed to support operations.
- Assist with loading and unloading trucks to facilitate the movement of merchandise .
- Keep the donation center clean, organized, and running efficiently.
- Other duties as assigned by supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
