Donation Attendant - Carlisle

Goodwill Easterseals Miami Valley•Carlisle, OH

1d•Onsite

About The Position

The Donation Attendant is responsible for performing retail sales functions, accepting merchandise donations, and selecting and pricing donated goods and textiles for sale in the retail stores, all in accordance with the Retail Procedures Manual. This role requires providing excellent customer service, greeting customers, and maintaining a cheerful and professional disposition. Key duties include operating a cash register accurately, inspecting and testing various donated items like textiles, furniture, and electrical appliances for saleability and safety, and preparing them for resale. The attendant also handles receiving and sorting donated goods, performing stock duties such as hanging garments and stocking shelves, and ensuring Goodwill's quality control standards are met. Additional responsibilities involve completing accurate reports, disinfecting upholstered materials, maintaining premises in compliance with safety and housekeeping practices, and working a flexible schedule to meet store needs. The position also entails physical tasks such as loading/unloading trailers and regularly lifting up to 50 pounds.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to pass a criminal background check.
Ability to pass random drug screens.
Ability to regularly lift and/or move up to 50 pounds.
Ability to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.
Ability to occasionally climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

High school diploma or general education degree (GED)
Experience in retail sales performing cashiering, customer services, and shipping/receiving
Box Truck experience

Responsibilities

Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.)
Greet customers and maintain a cheerful and pleasant disposition when servicing customers.
Maintain a superior level of customer service to meet agency standards.
Loads and sorts materials on the trailer according to instructions.
Maintains premises in compliance with Agency safety and housekeeping practices.
Operate cash register accurately and efficiently (correct change, receipts, checks, charges, discounts, etc.)
Inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations, and sporting goods to determine saleability.
Receive and handle donated goods from donors.
Perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, and keeping the pulling system up to date.
Perform stock duties such as stocking shelves and maintaining displays.
Ensure Goodwill quality control standards are met (textiles, misc., and furniture).
Test electrical appliances to determine safe operations.
Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).
Price merchandise according to prescribed criteria.
Prepare textiles and goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the dress code as set by Goodwill and display a professional image and attitude.
Performs any additional duties as assigned by Manager, Assistant or Supervisor and maintains an enthusiastic and helpful attitude.
Must work a flexible schedule to comply with the needs of the store.
Must maintain the ability to regularly lift and/or move up to 50 pounds.
Perform other duties as assigned.
Comply with all Agency policies, procedures, and safety standards throughout work areas and maintain the same to meet CARF, Department of Labor and other regulatory standards.
Perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices, including vacuuming and cleaning of restrooms, etc., some of which will require working outside in the elements.
Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment) safely and efficiently.
Demonstrate a willingness and ability to work as a team member; demonstrate the ability to work independently.
Embrace the empowerment and continuous improvement culture in our agency.
Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our business to grow.
Able to accept and load donations of clothing, furniture, appliances, and other household goods.
Able to perform sorting and packing tasks to secure donations.
Able to maintain records and reports of donations.