Donation Attendant - Part-time

Hope Services • San Jose, CA

9d • $18

About The Position

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..
>>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<

Purpose:
Receiving and securing donated items at the assigned community drop locations. Priority for this position is to provide on the job training for HOPE Trainees.

Requirements

• No formal education required, 1 year related OTJ training/experience working in a position providing customer service.
• Ability to read and speak English
• Ability to maintain good rapport with staff and public
• Knowledge of proper lifting procedures
• Understand safety rules and regulations that pertain to job
• Ability to work alone
• Good judgement and trustworthiness.

Responsibilities

• Provides good customer service to all visitors at the assigned location. Represents HOPE in the community.
• Accepts donated materials and provides the customer with a receipt.
• Prepares material for pick by HOPE trucks. Separates clothing from miscellaneous materials, stores appropriately.
• Maintains a neat storage unit and assures security of all materials.
• Loads and unloads donated materials as needed.
• Locks and unlocks station at the start and finish of each shift.
• Calls in all concerns and issues to home base. Reports all losses and customer complaints in a timely manner.
• Performs other duties as assigned to assure efficiency of operation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees