Donation Attendant (New Blue Diamond Store)

Goodwill of Southern Nevada • Las Vegas, NV

140d

About The Position

The Donation Attendant assists the Store Management Team with essential support in overall operations, excellent customer service, and sales floor functions. This position represents Goodwill of Southern Nevada (GWSN) by assisting customers and donors in a prompt, friendly manner by unloading donations, providing receipts, and sorting donations.

Requirements

• Must be able to work in an open warehouse environment being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
• High school/GED completion.
• Ability to follow verbal instructions and to work as a team member.
• Must be able to read and write.
• Must be able to continuously perform repetitive work, at a set pace.
• Must possess strong interpersonal skills through command of the English language in order to work with customers and employees.
• Must meet qualitative and quantitative performance standards as established by the company.
• Must be fluent in English; bilingual a plus.
• Must exhibit a high level of integrity and business ethics.
• Requires a high level of adaptability and flexibility.
• No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
• Must provide proof of identification and eligibility to work in the United States of America.

Responsibilities

• Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
• Monitor back donation room at all times.
• Assist and have flexibility in the overall daily operations within the store.
• Assist with loading and unloading store deliveries.
• Presort all donations per guidelines, as well as deliver presorted items to processing area.
• Maintain a neat and clean donation area, interior and exterior.
• Perform any other assignments designated by Store Management Team.
• Ensure that store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees.
• Responsible for custodial duties such as cleaning the restrooms & break room, sweeping, mopping & trash removal.
• Ensure compliance with all GWSN policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations.
• Adhere to all GWSN Retail Manuals, handbooks, policies, and procedures.

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED