Donation Attendant - Calcutta

Youngstown Area Goodwill IndustriesCalcutta, OH
102d

About The Position

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and warmly invite applications from individuals with barriers to employment, creating an inclusive environment where everyone can succeed. We are seeking a courteous and dependable Donation Center Attendant to manage our donation drop-off area at our Calcutta Goodwill store. This role is crucial in providing a positive experience for donors while ensuring donations are handled efficiently. The ideal candidate is physically capable, customer-focused, and committed to regular attendance.

Requirements

  • Ability to lift up to 50 pounds and stand for extended periods.
  • Strong customer service and communication skills.
  • Reliable with a commitment to punctuality and consistent attendance.
  • No criminal background that would be unsuitable for a retail environment (background check required).
  • Ability to work outdoors in varying weather conditions.

Nice To Haves

  • Previous experience in customer service or donation processing is a plus but not required.

Responsibilities

  • Greet and assist donors with a friendly and professional attitude.
  • Accept, sort, and organize donated items in the donation center.
  • Ensure donations meet Goodwill’s quality standards and are properly stored.
  • Maintain a clean, safe, and organized donation area.
  • Provide donors with receipts and information about Goodwill’s mission.
  • Collaborate with team members to transport donations to the processing area.
  • Answer donor questions and provide excellent customer service.
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