Donated Goods Supervisor Full Time

GOODWILL INDUSTRIES OF SAN JOAQUIN • CA

91d • $20 - $22

About The Position

Under the supervision of the Donated Goods Manager, Donated Goods Manager in Training, or Donated Goods Assistant Manager, the Donated Goods Supervisor is responsible for maintaining activities to ensure maximum revenues and effectiveness. The Donated Goods Supervisor may be responsible for their location in the absence of the Donated Goods Manager or Donated Goods Assistant Manager.

Requirements

• High School Diploma or GED from an accredited school.
• Two years’ supervisory experience in retail sales or equivalent.
• Knowledge of general management and supervision principles, merchandising, pricing, inventory control, basic knowledge of cash handling and bank procedures, understanding of customer service, and knowledge of safety and security.

Responsibilities

• Coaching, training, safety, monitoring daily use of POS and WMS systems, equipment, and supervision of all location personnel in accordance with Agency policies, procedures, and work instructions.
• Ensuring a safe working environment and instilling proper attitudes towards safety.
• Assisting in achieving daily sales and processing goals.
• Maintaining merchandising standards and merchandise rotation.
• Leading by example and enforcing the work schedule, break schedule, and Agency policies in the absence of Management.
• Demonstrating and promoting superior customer service both internally and externally.
• Handling employee/customer/donor complaints in a fair and impartial manner.
• Submitting/updating all required reports in the absence of Management.
• Ensuring the effective and secure handling of all products from receipt through warehousing and distribution.
• Assisting with cycle counts and inventory to ensure the DC remains within guidelines of error/shrink.
• Overseeing, monitoring, and meeting salvage and recycling monthly revenue goals.
• Performing opening/mid/closing functions as assigned.
• Accurately handling money involved in store operations.
• Reducing the possibility of pilferage and burglary.
• Training all entry-level positions up to Supervisor positions.
• Supporting the Agency’s Work Services program and volunteer programs.
• Traveling for coverage of alternative locations, training, and reasonable suspicion process.
• Maintaining regular attendance to perform essential functions of the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED