Donated Goods Assistant Manager

GOODWILL INDUSTRIES OF SAN JOAQUIN • CA

114d • $23 - $26

About The Position

Under the supervision of the Donated Goods Manager, the Donated Goods Assistant Manager is responsible for operating and directing the activities of their assigned location, to ensure process and procedures are completed safely, efficiently, and ensuring revenue goals are met. In the absence of the Donated Goods Manager, the Donated Goods Assistant Manager is responsible for all operations, including supervision of staff.

Requirements

• High school graduate or accredited GED equivalent.
• Three years’ management experience in a related field.
• Knowledge of general management principles including techniques and principles of supervision and management.
• Ability to motivate people, instill accountability, and achieve results.
• Ability to write and speak effectively in English; bi-lingual in Spanish desirable.
• Ability to communicate effectively with customers, subordinates, and Agency management.
• Ability to interact with people with disabilities or barriers to employment.

Responsibilities

• Assist in executing plans to ensure achievement of budgeted sales.
• Operates within the expense budget.
• Assist in achieving processing goals.
• Monitor all phases of operations to ensure compliance with established material handling and processing practices.
• Assist with scheduled rotation of merchandise.
• Assist in maintaining proper unloading, loading, and storing of product.
• Assist with opening and closing of assigned location.
• Demonstrate and promote superior customer service to all internal and external customers.
• Manage customer/donor complaints in a fair and impartial manner.
• Support accurate handling of donated assets and monies involved in operations.
• Complete and route all safety reports in a timely manner.
• Assist with selection, coaching, training, scheduling, disciplinary action, and supervision of all personnel.
• Work to reduce the possibility of pilferage and burglary.
• Submit/update all required reports in the absence of the Donated Goods Manager.
• Work in cooperation with all Agency departments.
• Support the Agency’s Work Services program and volunteer programs.
• Travel needed for coverage of alternative locations, training, and reasonable suspicion process.
• Regular attendance is required to perform the essential functions of the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED