Domestic Trucking Desk Agent Tues-Sat 8am-5pm

Expeditors • Melrose Park, IL

1d • $20 - $28

About The Position

Scope of Position: to ensure that TRANSCON customers, internally and externally, are served from/in the managing branch; Perform invoicing and financial duties for Transcon with vision leadership, energy, professionalism, and support in conjunction with the TRANSCON team. Through invoicing and finance, assisting the team in the smooth running of the department within the branch through focus on Data, Money, Freight, People, Systems, and Culture in adherence to the company’s policy and procedures.

Requirements

• Operations/Industry Knowledge preferred.
• Excellent oral and written communication skills
• A proven history of providing exceptional customer service at all levels.
• Excellent organizational skills, time management skills in addition to a professional attitude
• Proven leadership attitude and background based on compliments from customers and coworkers.
• Strong MS Office skills including Excel, PowerPoint, and OneNote

Responsibilities

• Ensure that customer tariffs being used are accurate and up to date.
• Collaborate with team members and discuss ways for improvement.
• Ensure customer tariffs are used to rate and invoice all customers.
• Insure that all costs are allocated accurately to insure the correct profitability for all customer accounts.
• Ensure that all credit terms are adhered to.
• Understanding characteristics of freight and ensure that we apply correct dimensional factors and apply lineal foot rules as appropriate.
• Interact with our customers throughout the invoicing and finance process.
• Maintain good relationships with our customers teammates and offices.
• Use existing tools to accurately invoice customer shipments.
• Be open to new tools and help to develop them.
• Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
• Attend and ensure all team members attend branch meetings and accumulate required number of training hours.

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees