Domestic Operations Agent (Transcon)

Expeditors-posted about 1 year ago

$40,560 - $46,800/Yr

Full-time • Entry Level

Compton, CA

10,001+ employees

Support Activities for Transportation

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The Domestic Operations Agent (Transcon) at Expeditors is responsible for ensuring the proper and timely movement of domestic freight and information while providing exceptional customer service. This role is integral to the Transcon department, focusing on maintaining efficient processes and compliance with regulations.

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operating system
Track and trace Transcon files as required
Use Workflows on daily basis
Ensure timely and accurate billing
Contribute to maintain strong relationships with service providers
Ensure compliance at all times to regulations
Understand department process flow, constantly looking for areas of improved efficiency
Ensure all customers' standard operating procedures are followed and updated
Meet KPI standards, as per the company procedures

High School Degree or equivalent required
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department's needs
Must be able to commute to the city of Compton, CA
Comfortable with numbers and basic mathematical skills
Comfortable working in a professional business environment

Associates or Undergraduate Degree Preferred
Good computer skills (Word, Excel, and familiarity with PowerPoint)
Ability to multi-task and prioritize throughout the workday while remaining focused and organized
Demonstrated ability to be proactive in thought and action
Analytical with a strong attention to detail
Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Ability to work independently and in a collaborative team environment
Willing to pitch in and help on last minute projects or assist team members
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability
Willingness to work overtime as needed

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program

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