Dog Trainer

Petco•Canandaigua, NY

13h•Onsite

About The Position

As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you’ll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You’ll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. Petco has been "where the pets go" for more than 60 years, providing everything from meals and toys, to trusted supplies and expert support from people who get it, because they live it. The company believes in the universal truths of pet parenthood and is there for every tail wag, vet visit, and step of the way. Petco is 29,000+ strong and together they nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, Petco founded Petco Love, which supports thousands of local animal welfare groups nationwide and has helped find homes for approximately 7 million animals through in-store adoption events.

Requirements

Complete the ‘Dog Training Instructor Program (DTIP)’ to become Petco Certified Dog Trainer, consisting of 6-weeks of instructor led learning and development.
Successfully run and grow the dog training business in one of Petco’s Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through state-of-the-art online booking and scheduling systems.
Complete the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Nice To Haves

Prior experience in dog training

Responsibilities

Provide World Class Dog Training Services
Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents' feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of expertise in the role.
Provide 360-Degree Solutions for all Petco Guests
Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.
UTILIZE SELLING BEHAVIORS to identify and solve for guest needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT by maintaining safety protocols for partners, guests and pets.
BE A PART OF A COLLABORATIVE CULTURE centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER by participating in developmental programs to support continued growth.