Dog Trainer & Dog-Walking Team Trainer for Frolic Pet Services

Frolic Pet Services•Des Moines, WA

3d•$21 - $26•Onsite

About The Position

As a Dog Trainer and Staff Trainer you'll primarily provide insight, guidance, training, and evaluation to the Dog Walking team, client pet behavioral evaluations for successful services, and client dog training. This includes working closely with the office team to coordinate with clients, services, and staff. Our procedures, structure, and systems have already been built, but may need a creative mind for adjustments as things change. You will be working directly under the operations manager and interim owner in the Des Moines WA home office and in the field at client appointments. Additional Note: WHILE THIS POSITION IS PART-TIME, FULL-TIME HOURS MAY BE AVAILABLE. This position is often paired with our Dog Walking and Pet Sitting roles to combine for more hours. For more experienced candidates with team management and small business office or operations experience -- roles in our management team are expected to come available, as well as options for ownership in the company! For those who may not qualify for this role at this time - we are also currently hiring part time for the dog walking/pet sitting positions in various neighborhoods. We hire based on experience and recurring availability schedules to provide clients with reliable and professional pet care services.

Requirements

Confident communication - high level
Accountability and ownership - thinking ahead and making a plan
Attention to detail and follow through - find an issue and execute
Interpersonal skills to train and guide clients and staff of various personalities, behaviors, and physical skill and ability.
Enjoys working in a small close knit team with a shared mission to provide the highest level of pet services to clients.
Confident in being a spokesperson for our company - ie marketing in person, at events, and outbound calls.
You adopt and adjust to various training ideologies
Professionally trained - with IN-PERSON HANDS ON EXPERIENCE. While we appreciate online training and continuing self education, our team needs practical experience.
Experience with one-on-one training - we are not interested in group settings at this time.
High level leash handling skills - understand all tools clients could possibly use
Behavioral analysis experience
Behavioral modification - understanding various physical, mental, and emotional aspects
Knowledge of dog body language
Ability to read animal body language and adjust your own, as well as teach others to do the same
Prior experience with a variety of breeds and behaviors - no doggie breedists, we love them all!
21+
Drivers license, reliable car, travel within our service area required, technology savvy
Meet all the requirements we request of our Dog Walkers - see our website https://www.frolicpetservices.com/careers under the Tell Me More About "Physical Requirements" section.

Responsibilities

Provide Dog training to clients using a combination of Frolic related methods/materials combined with your own.
Provide hands-on, customized training services to new and existing clients
Create a guidance plan for dog training clients for the dog walking team.
Behavioral evaluations
Use and adapt to any and all training methods that our clients request.
Assistance with and/or at client appointments like dog walking and pet sitting of all pets, breeds, temperaments and training methods. - including overnight pets sitting in clients homes on an occasional basis as needed.
Covering emergency callouts to ensure pets are always cared for - all service areas.
Behavioral evaluation of client pets over phone with client, in person, at client home, and over messaging.
Identifying issues and coordinate a plan with the team.
Providing basic training guidance to clients, when issues are identified, to ensure our staff can safely and successfully complete services.
Take client and staff calls to support them through emergencies, questions, and provide guidance in various situations that may arise.
Assist Operations manager and scheduling team in the companies scheduling system
Update client profiles
Initial dog walker interviewee evaluations
New staff training - online, in person, and evaluation of service area / client introductions as necessary.
Create and maintain a training profile for each staff member
Provide continuing education, guidance, and training support to staff on an ongoing and case by case basis.
Staff safety evaluation and body mechanic guidance. Ie. dog walk leash handling.