Dog Swim Instructor

Veterinary Practice Partners•Charlotte, NC

1d•$15•Onsite

About The Position

Dog Swimming Instructor Independence Veterinary Clinic is hiring a Part -time Dog Swimming Instructor to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possible care during their stay with us. If you are enthusiastic, reliable, and excited about helping us maintain our high standards of animal care and customer service, we would love to hear from you! What to Expect As you join our team , expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Salary: $15 an hour dependent on experience and skills Schedule: Part-time position, Weekend Availability is a Must Purpose: The primary purpose of this position is to establish positive relationships with owners and pets while encouraging and creating a positive experience at AquaPups. This includes but is not limited to creating appointments, keeping the facility clean, safely using and monitoring the pool, equipment and assisting clients with questions or concerns

Requirements

Strong communication skills with coworkers and clients
Ability to work well with others, as a team
Ability to multitask, prioritize and delegate
Flexibility and the ability to adjust to a changing environment and handle stress calmly
Attention to detail and willingness to question when unsure-ability to think before acting
Self-motivated, hard worker, and, exceptional customer service
Willing to learn new tasks and learn quickly
Able to receive criticism and accepts responsibility for actions
Professionalism
Dependable and reliable
Utilize our doctors, management and employees as needed
Weekend Availability is a Must

Responsibilities

Schedule and perform introductory, group and private swims
Assess dog behavior and health for group or private swim or if rehabilitation is needed first
Caring for boarding cats and administering medications, as directed
Notify management of supply shortage
Notify management of broken equipment, client concerns, dog fight, accident, injury, etc.
Pool equipment proper handling and storage
Proper handling of chemicals.
Pool testing and water chemistry follow chart
Cleanliness of facility
Maintain retail, pool equipment, life vests etc
All AquaPups employees must wear the designated uniform and equipment while working and maintain personal hygiene.
Attach records in the appropriate manner
Creating and maintaining positive interactions for the owners and pets
Communicate with clients in a positive manner
Monitoring patient behavior and acting/reporting accordingly
Greet with a smile
Keep informed about pet's condition
Responding to all clients in an appropriate manner and address emergencies in a timely manner
Responding to abnormal behaviors and reporting appropriately to management. This includes but does not limit, upset/angry clients and injuries from owners and pets
Appropriately using the designated computer system to input patient charges and information. This system is not to be used for personal use
Assist with checking in patients
Checking all forms of communication as directed
Assisting with restocking and cleaning throughout the facility
Assisting in calling clinics for records and reports and attaching accordingly
Safe handling/restraint of animals as necessary
Document all conversations with owners in the appropriate chart
Maintaining voicemails and responding accordingly
Processing payments for clients