DOG GROOMER

Petsuites • Humble, TX

394d • $60,000 - $60,000

About The Position

The Groomer position at PetSuites is a commission-based role focused on providing high-quality grooming services for dogs and cats. The role emphasizes customer service, attention to detail, and a passion for animal care, ensuring that pets receive a grooming experience that meets or exceeds client expectations while maintaining their health and safety. The Groomer will work closely with clients to understand their needs and provide a positive experience for both pets and their owners.

Requirements

• Experience grooming or bathing all breeds of dogs and cats.
• Strong customer service skills and a passion for helping people.
• Excellent communication skills and attention to detail.
• Ability to work under conditions that require physical activity such as sitting, standing, walking, bending, and lifting up to 60 lbs.
• Familiarity with Microsoft Office and ability to work in computer systems.

Nice To Haves

• Professional Grooming Certifications (preferred but not required).
• Two to four years of professional grooming experience (preferred).
• Strong knowledge of individual breed standards and breed cuts.

Responsibilities

• Provide an overall positive experience for the pets during grooming, ensuring compassion, gentleness, reassurance, safety, and comfort.
• Ensure all guests are groomed or bathed to the parent's specifications and complete grooms/baths on time.
• Work with Resort Hosts to schedule grooming appointments and discuss vaccination protocols with clients.
• Meet and greet grooming clients to discuss grooming instructions after assessing the dog's coat and condition.
• Communicate with clients post-grooming to discuss results and provide report cards.
• Suggest additional services that may benefit the client.
• Return all phone calls and emails in a timely manner.
• Grow the business by rescheduling appointments and ensuring client satisfaction by resolving customer service issues.
• Maintain grooming tools and ensure a sanitary environment by following cleaning and disinfecting standards.
• Monitor guest health during grooming and report any concerns to the general manager and pet parent.

Benefits

• Paid training
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule
• Life insurance
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed