About The Position

Camp Bow Wow West Seneca is seeking a reliable, experienced Dog Daycare Shift Lead ("Alpha Dog") to help oversee daily operations and support team members on shift. This is a hands-on leadership role, not a desk position-you'll be actively working in the yards while also guiding staff and ensuring safe, efficient operations. This is an excellent opportunity for someone with kennel, daycare, or animal handling experience who is ready to step into a supervisory role and grow within a stable, family-owned business.

Requirements

  • 18+ required
  • Previous kennel, dog daycare, veterinary, or animal handling experience required
  • Confident handling multiple dogs in group settings
  • Strong communication, problem-solving, and decision-making skills
  • Dependable with consistent attendance (especially weekends & holidays)
  • Comfortable taking initiative and leading a team
  • Authorized to work in the United States
  • Ability to stand, walk, bend, and stay active for entire shifts (up to 8 hours)
  • Ability to safely handle and control large, strong dogs (100+ lbs)
  • Ability to prevent or quickly and confidently break up dog altercations when needed
  • Ability to lift/move 50–60+ lbs regularly
  • Ability to work in a loud, fast-paced environment with constant movement
  • Ability to be exposed to odors, cleaning chemicals, outdoor weather, and animal-related risks (scratches, bites, etc.)

Nice To Haves

  • Minimum ~6–12 months of previous kennel, dog daycare, veterinary, or animal handling experience preferred
  • Prior leadership or supervisory experience strongly preferred

Responsibilities

  • Oversee all play yards, kennel areas, and facility cleanliness
  • Ensure proper dog-to-staff ratios and safe group play management
  • Monitor dog behavior and intervene appropriately when needed
  • Conduct headcounts and ensure all dogs are accounted for
  • Assign tasks and direct Camp Counselors throughout the shift
  • Ensure staff are following all safety protocols and procedures
  • Act as the point of contact in the absence of management
  • Assist with onboarding and training new employees
  • Supervise group play and maintain a safe environment
  • Feed, medicate, and monitor overnight dogs
  • Clean and sanitize all areas (play yards, cabins, common spaces)
  • Track and communicate behavioral or health concerns
  • Assist with reservations, check-ins, and customer interactions
  • Handle basic transactions and end-of-day procedures when needed
  • Maintain accurate records (feeding, medications, attendance)

Benefits

  • Employee discounts
  • Opportunity for advancement into management roles
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