Dog Daycare Assistant Manager

Austin Pup Culture • Austin, TX

404d • $33,280 - $39,520

About The Position

The Assistant Manager at Austin Pup Culture is responsible for supporting both the Front Managers and the Back Manager in a dog daycare and boarding facility. This role involves managing the front desk, leading play groups, and ensuring the safety and happiness of the dogs in care. The ideal candidate will have extensive knowledge of dog behavior and customer service experience, making it a rewarding opportunity to work closely with dogs and their owners.

Requirements

• Extensive experience with dog handling and behavior.
• At least 2 years of experience in a dog daycare/boarding environment.
• Excellent organizational skills and attention to detail.
• Punctual and reliable with dependable transportation.
• Strong customer service focus and positive attitude.
• Proficient in Microsoft Office Suite and able to learn kennel software quickly.
• Physically able to lift at least 50lbs and stand for extended periods.

Nice To Haves

• Experience with large play groups of dogs.
• Flexible schedule to work weekends and holidays.

Responsibilities

• Leading play shifts including cleaning, feeding, and managing play groups.
• Building and facilitating play groups to ensure safety and happiness of all dogs.
• Supervising kennel staff to ensure compliance with protocols.
• Mentoring and training team members.
• Handling reception duties such as check-in, check-out, and data entry.
• Maintaining good customer relations and adhering to company policies.
• Planning and allocating daycare and boarding schedules.
• Maintaining a clean environment for the health of the dogs.
• Feeding and administering medication to dogs.
• Performing light grooming activities such as bathing and nail trims.

Benefits

• Dental insurance
• Vision insurance
• Paid time off
• Employee discount
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed