DoE Crown Management Technician - Shade & Aesthetics

Dandy•Provo, UT

11d•Onsite

About The Position

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Shade &Aesthetic crown development requires precise traceability, attention to detail, and disciplined execution across a multi-step physical + digital workflow. Today, this workflow spans: Pre-milled crown inventory Geometry-specific design UUID + QR code association Pegging and shade execution Manual firing AOI (automated optical inspection) High-quality documentation for engineering analysis Any breakdown of lost crowns, mixed geometries, incorrect QR associations, missing photos invalidates the experiment (DOE) and slows learning. This role exists to: Own the physical execution layer of aesthetic crown experiments and DOE’s for overall machine metrics and yield improvements. Act as the single point of accountability from crown prep → post-firing documentation Ensure engineering can trust the data because the process was executed flawlessly! Offer growth and development to an individual through technical experimentation and process improvement. Core Requirement: Availability & Responsiveness Must be available on-site in Provo (MST) within but not precisely core testing hours: 8:00 AM – 6:00 PM Monday to Friday This role supports live experiments, machine availability, and engineering iteration cycles Delays or gaps in availability directly block testing velocity

Requirements

Availability on-site in Provo (MST) within but not precisely core testing hours: 8:00 AM – 6:00 PM Monday to Friday

Nice To Haves

Prior experience operating or supporting industrial equipment, printers, or automated machines.
Background as a technician or field service technician is a plus, but not required.
Basic familiarity with inkjet or printing equipment (loading parts, starting jobs, monitoring runs).
Comfort following standard operating procedures (SOPs) and checklists exactly as written.
Ability to recognize when a machine or process is not behaving normally and escalate issues appropriately.
Willingness to perform simple machine setup, startup, and recovery tasks under guidance.
Experience working in lab, pilot line, or manufacturing environments with physical parts and traceability requirements.
General mechanical aptitude and comfort working around equipment.

Responsibilities

Understand the Active DOE
Manage Pre-Milled / SAT Crown Inventory
Geometry Discipline & Organization
UUID, QR Code & Design Association
Shade Injection & Retrieval
Manual Firing & Post-Processing
Photography & Engineering Documentation
R&D Storage & Long-Term Traceability

Benefits

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate.
Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

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