DoD Secret – eMASS System Administrator & RMF SME

KBR, Inc. • North Charleston, SC

2d • $129,300 - $194,000 • Remote

About The Position

KBR has an immediate opening for a skilled eMASS and RMF professional to join a team providing critical cybersecurity support to the Defense Health Agency (DHA). The successful candidate will work across both NIPR and SIPR networks to support the DHA's cybersecurity mission. The eMASS System Administrator provides frontline operational and administrative support for the Defense Health Agency’s Enterprise Mission Assurance Support Service (eMASS) on its NIPR and SIPR instances. This role is responsible for managing the full lifecycle of user support requests, maintaining data integrity across both networks, administering user accounts, and ensuring adherence to established procedures.

Requirements

• Bachelor’s Degree and ten (10) years of experience with Cybersecurity / Information Technology, or in lieu of degree, eighteen (18) years of hands-on experience with Cybersecurity / Information Technology.
• Experience with the DoD eMASS platform, Assets, POA&Ms, and Workflows modules
• Demonstrated experience with Risk Management Framework
• Experience working within DoD (experience under DHA a plus)
• Active DoD Secret security clearance
• DoD 8570/8140-compliant
• Direct hands-on experience using or administering the eMASS platform is highly desirable.
• Proficiency with help desk ticketing systems (e.g., ServiceNow, Jira, SharePoint).
• Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired.
• Strong understanding of DoD Cybersecurity and RMF concepts and processes.
• Demonstrated experience creating, contributing to, and maintaining technical process documentation, such as policies, procedures, and process guides, is required.
• Excellent written and verbal communication skills, with a proven ability to explain technical details to both technical and non-technical audiences.
• Strong problem-solving and analytical skills, with the ability to work independently and as part of a collaborative team.
• Excellent customer service and organization skills
• Excellent oral and written communication skills

Nice To Haves

• Direct hands-on experience using or administering the eMASS platform is highly desirable.
• Proficiency with help desk ticketing systems (e.g., ServiceNow, Jira, SharePoint).
• Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired.
• Experience working under DHA
• Familiar with vulnerability scans (e.g., Tenable ACAS/Nessus and DISA STIG)
• Experience in RMF policy development, process improvement, and strategy implementation
• Knowledge of Continuous Monitoring and Risk Scoring (CMRS)
• Knowledge in one or more of the following technologies: Excel, SharePoint Online, Power Automate

Responsibilities

• Serve as the primary point of contact for user inquiries, providing Tier 1/2 troubleshooting for eMASS functionality and managing access control for system records.
• Process all user account lifecycle actions, including new account creation, modifications, reactivations, and periodic inactive account scrubs.
• Manage the full lifecycle of support tickets, including triage, assignment, documenting all troubleshooting steps, communications, and resolution.
• Maintain and update content on the DHA eMASS SharePoint Portal.
• Adhere to, maintain, and contribute to the continuous improvement of the team's Standard Operating Procedures (SOPs) and other DHA CS-related guidance.
• Serve as a senior team member and act as Team Lead as required, providing team oversight and advising leadership and documenting RMF processes and eMASS best practices.
• Develop, update, and/or review RMF Develop, update, and/or review RMF documentation.
• Participate in and lead recurring team and stakeholder meetings, providing status updates and preparing briefing materials as required.

Benefits

• KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.
• We support career advancement through professional training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level