Documented Info Digital Support Intern (unpaid)

International Rescue Committee

124d

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. SCOPE OF WORK: The International Rescue Committee (IRC), works in the United States to welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. Documented.Info is a collaborative project between Documented, a nonprofit newsroom, and the IRC, designed to connects users with essential services and& serve immigrant communities in NYC by providing accessible, accurate, and up-to-date information in multiple languages. The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance. This internship offers a hands-on, immersive experience in community-centered digital service delivery and communications ideal for students and recent graduates passionate about immigrant rights, journalism, or public service. You will be working in a joint capacity with Documented & IRC teams.

Requirements

• Must be based in the U.S.; must be a U.S. citizen or have U.S. work authorization.
• Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years).
• Strong interest in immigrant rights, community outreach, and digital communication.
• Experience using social media platforms (Facebook & Instagram) and content creation tools.
• Excellent written and verbal communication skills; strong attention to detail.
• Ability to work independently in a remote setting while collaborating across teams.
• Any degree accepted.
• Proficiency in Spanish, French, or Haitian Creole is required.

Nice To Haves

• Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply.

Responsibilities

• Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC.
• Conduct outreach to community-based organizations.
• Assist in confirming, verifying and updating service entries on the Documented.Info service map.
• Work with Communities editor at Documented to draft and edit 1 – 3 community-facing articles, how-to guides, and FAQs in plain language, based on trends and service needs.
• Create infographics or visual explainers to accompany service-related content.
• Support scriptwriting or caption writing for videos, social posts, or story content.
• Help maintain Documented.Info’s social channels with community-centered posts.
• Respond to inquiries with support from the Community Liaison team.
• Assist Asylum Team with orientations and intake processes
• Research possible client referrals
• Help caseworkers with documentation and survey collection

Benefits

• We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees