Documentation Support Specialist

Careen • Mankato, MN

33d • $24 - $26

About The Position

Windings, Inc. is a 100% employee-owned company, meaning every employee-owner shares in our success. As an ESOP since 1998, we contribute 10–12% of your annual pay toward your retirement—at no cost to you. For over 60 years, we’ve built custom motors and components for some of the world’s toughest environments—from outer space to the battlefield, racetracks, and deep drilling sites. What You’ll Do We’re looking for a Documentation Support Specialist who thrives in a fast-paced, detail-driven environment and enjoys working at the intersection of engineering, costing, and customer support. In this role, you will help strengthen and grow customer relationships by generating accurate quotations, developing cost estimates, maintaining documentation systems, and supporting engineering workflows. If you love organization, clarity, problem-solving, and being a go-to resource for both data and documentation, this is the job for you. Your work directly contributes to our mission: “Making our Customer’s Critical Mission Possible.” As a Documentation Support Specialist, you will support our engineering and sales teams by preparing quotations, maintaining product development records, creating and organizing documentation, and ensuring compliance with ISO/AS9100 and customer requirements. You’ll help drive efficiency, accuracy, and accessibility of engineering documents and costing information, which are critical foundations for our long-term growth and profitability.

Requirements

• Knowledge/Skills Strong independent decision-making, problem-solving, and analytical skills
• Ability to manage multiple priorities with urgency, accuracy, and professionalism
• Clear written and verbal communication skills with exceptional attention to detail
• Proficiency with office software and the ability to learn and use multiple internal business, documentation, and ERP systems.
• Ability to read multi-level technical prints
• Positive, curious, enthusiastic, and team-oriented mindset
• Ability to work independently when required
• Education High school diploma or GED required
• Experience 1–2 years in manufacturing, design, or costing engineering; experience with electric machines/components preferred
• 1–2 years in technical writing for quotations, proposals, or engineering documentation preferred

Nice To Haves

• Technical degree or certification preferred
• Experience 1–2 years in manufacturing, design, or costing engineering; experience with electric machines/components preferred
• 1–2 years in technical writing for quotations, proposals, or engineering documentation preferred

Responsibilities

• Prepare quotations and cost estimates, including product, tooling, engineering effort, assumptions, specifications, and delivery timelines.
• Present quotes to the sales team and support the company’s sales process.
• Maintain accurate customer and project information in the CRM system.
• Support engineering by creating workflow documentation, initial BOMs, and routing based on prints.
• Create and maintain stock codes for materials, fixtures, components, and assemblies within the ERP system.
• Develop a working understanding of production materials, processes, and costing.
• Ensure all work complies with Quality System Requirements.
• Review, organize, and maintain documentation for accuracy, completeness, clarity, accessibility, and version control.
• Protect sensitive information and manage controlled access to documents.
• Assist internal users with documentation systems through training, troubleshooting, and user support.
• Develop, maintain, and improve documentation standards and best practices.
• Maintain electronic customer print files in compliance with ISO, AS9100, and customer requirements.
• Collaborate with operations and engineering to identify opportunities to reduce cost and lead time.
• Communicate and champion company best practices and critical customer needs.

Benefits

• An awesome employee-ownership culture
• Full benefits package (medical, dental, vision, disability, life and more)
• Paid time off
• 401k match and ESOP contributions
• Flexible work environment
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED