Documentation Specialist

WILLIAM DOUGLAS MANAGEMENT LLC • Charlotte, NC

9d • Onsite

About The Position

William Douglas Management is seeking a Documentation Specialist to join our team and contribute to our mission of excellence.

Requirements

• Computer knowledge and skills
• Basic understanding of mailing procedures
• High School Diploma or equivalent
• 1-2 years of experience in a similar role
• Ability to switch tasks quickly and effectively
• Strong written and verbal communication skills and time management skills
• Proficient in MS Office Suite
• Ability to lift 25 lbs.
• Must have excellent written and verbal communication skills and must be able to present complex topics to senior leadership in a concise logical format

Nice To Haves

• Use of project management software
• Use of management system – CINC
• Advanced knowledge and use of Microsoft Excel

Responsibilities

• Daily opening and scanning of all inbound documents
• Uploading and assigning documents into the system
• Manage pickup and delivery of shredding boxes
• Manage FreshDesk ticket system
• Forwarding mail

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees