Documentation Specialist

Handi Medical Supply • St. Paul, MN

14h • $20 - $22 • Onsite

About The Position

Documentation Specialist – Call Center Handi Medical | Minnesota’s Best Bronze Medal Winner in Medical Supplies Do you have what it takes to join a Top Workplace in Minnesota? Handi Medical is proud to be recognized for both excellence and culture. We are seeking a Documentation Specialist whose primary focus is the review, qualification, and acceptance of medical documentation to support the timely and compliant release of durable medical equipment (DME) and supplies. If you have experience in a healthcare or documentation-driven role, your skills may transfer well to this opportunity. Visit our career site to learn more about our culture and team. Position Details Pay: $20–$22 per hour Schedule: Full-Time, Monday–Friday, 8:30 AM–5:00 PM Location: In-person

Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• experience in a healthcare or documentation-driven role

Responsibilities

• Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders
• Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing
• Review each file to confirm all required documentation is complete and compliant, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and Face-to-Face documentation
• Ensure all orders are revenue-qualified and result in clean, accurate claims
• Accurately log, track, and maintain documentation to meet payer qualification standards
• Complete timely follow-up on documentation-related work queues, including authorizations, missing documents, and order processing
• Communicate with insurance providers to verify eligibility and coverage, documenting all interactions accurately
• Collaborate with internal departments to ensure smooth documentation and order fulfillment workflows
• Resolve customer questions, concerns, and documentation-related issues by identifying problems and coordinating solutions

Benefits

• health
• dental
• vision
• 401K plus match
• incentive program
• life insurance
• paid time off
• paid holidays
• long-term disability
• short-term disability
• free parking
• volunteer pay
• green initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed