Aeroflow Healthcare-posted 7 months ago
$20 - $20/Yr
Full-time • Entry Level
Remote • Asheville, NC
Ambulatory Health Care Services

Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare. The Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients. As a documentation specialist, you will focus on obtaining necessary supporting documentation from medical providers for our patients. This role is pivotal in ensuring clarity, accuracy, and accessibility of information across the organization.

  • Reviewing patient accounts and following up with doctors' offices on necessary paperwork related to clinical notes, DME prescriptions, etc.
  • Electronically fax paperwork to doctor's offices as needed.
  • Communicate with physician offices and patients regarding account statuses.
  • Gather and accurately update account information.
  • Perform other administrative tasks and duties as assigned.
  • High School Diploma or GED equivalent.
  • General Computer Proficiency.
  • Attention to Detail and Problem-Solving Skills.
  • Ability to Type 40+ Words Per Minute with Accuracy.
  • Previous Administrative Experience.
  • Competitive Pay.
  • Health Plans with FSA or HSA options.
  • Dental and Vision Insurance.
  • Optional Life Insurance.
  • 401K with Company Match.
  • 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s).
  • Additional Parental benefits to include fertility stipends, free diapers, breast pump.
  • Paid Holidays.
  • PTO Accrual from day one.
  • Employee Assistance Programs.
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