Documentation Quality Analyst

We are seeking a Documentation Quality Analyst to play a pivotal role in our Federal Learning Design team, whose primary focus is developing and maintaining training assets for Oracle Health's largest federal client, the Department of Veterans Affairs. As a documentation quality analyst, you will perform quality reviews of documentation developed by yourself or peers and evaluate writing based on compliance with documentation standards. You will provide training and feedback to colleagues to improve documentation quality and compliance with documentation standards. You will develop and maintain documentation standards as well as participate in initiatives to improve documentation quality, such as assisting with the onboarding of new employees. In this role, you will be responsible for copy editing technical training materials, evaluating content against established style guides. You will review learning assets for adherence to style guides, writing quality, and compliance with Section 508 and WCAG 2.0 standards as they move through the production process. Additionally, you will develop templates or new assets that comply with these requirements and provide expertise in the application of technical writing standards for client training content. Collaboration is key in this position; you will work closely with Quality Management team members to ensure consistency in copy editing feedback across the team. Maintaining relationships with various stakeholder groups will be essential to provide a unified process for content review, audit, and management. You will also collaborate with the Quality Management team to develop and maintain quality management standard operating procedures, work instructions, and documented processes. Your ability to prioritize work and manage deadlines will ensure the quality and timeliness of deliverables to the client. Furthermore, you will create and deliver ongoing professional development sessions for a growing team.