Documentation Auditor/Process Verification Specialist

IMMEDIATE MAILING SERVICE INC • Town of Salina, NY

1d • $44,000 - $55,000 • Onsite

About The Position

Immediate Mailing Services is looking for a detail-oriented professional who enjoys solving problems, verifying information, and making sure things are done the right way.

This role is ideal for someone who notices when something doesn’t look right, isn’t afraid to ask questions, and takes pride in making sure documentation and processes are accurate and compliant.

You will work across departments reviewing documentation, identifying discrepancies, and helping teams maintain high standards of accuracy and accountability.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in documentation review, auditing, quality assurance, or administrative coordination
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Strong organizational and communication skills
• Ability to work in a fast-paced environment while maintaining accuracy

Nice To Haves

• Experience with SharePoint, JIRA, or HubSpot is a plus but not required.

Responsibilities

• Review and audit documentation for accuracy, completeness, and compliance with company standards
• Verify records across systems such as SharePoint, JIRA, HubSpot, and Microsoft Office
• Identify inconsistencies, errors, or missing information and work with teams to resolve them
• Maintain detailed audit logs and track recurring issues or trends
• Communicate with employees and departments to clarify documentation or process questions
• Escalate issues appropriately when documentation or procedures do not meet standards
• Assist with improving documentation workflows and process consistency
• Prepare summaries and reports for management review

Benefits

• Begin the first day after the first two full months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED