Document Services Manager

Zwicker & Associates, P.C. • Tempe, AZ

6d • $65,000

About The Position

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail-oriented, and driven to perform. The base salary for this position is $65,000 per year.

Requirements

• Minimum 1 year management experience in a team-oriented workplace (preferred)
• Minimum 1 year of experience working in a litigation environment
• Minimum 1 year experience drafting, formatting, and reviewing legal documents, including contracts, affidavits, and correspondence, ensuring accuracy and compliance with legal standards.
• Demonstrated ability to lead and develop a department and its staff members
• Ability to effectively manage the workflow and staff
• Strong organizational and time management skills
• Strong commitment to ethics and compliance standards
• Effective decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Above-average Excel knowledge, including analysis, filtering, and V-lookup
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
• Be able to read and comprehend position-specific documents and correspondence
• Be able to lift five pounds or greater
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to concentrate and use critical thinking

Nice To Haves

• Minimum 1 year management experience in a team-oriented workplace (preferred)

Responsibilities

• Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies
• Responsible for assigning employees their work schedules and ensuring they are followed
• Responsible for the proper training and full knowledge of the procedures for his/her teams
• Evaluate employees on a regular basis for performance and inform management of any concerns
• Responsible for tracking and monitoring the activity of workflows for their teams
• Continually motivate staff and maintain a positive work environment
• Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams
• Other duties as assigned

Benefits

• medical, vision, and dental insurance
• long-term disability insurance
• life insurance
• compensated time off
• paid holidays
• 401 (K) with match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees