Document Processor-Remote

Concierge Home Care • Gainesville, FL

6d • $18 - $20 • Remote

About The Position

As a Document Processor, you are a critical part of our support infrastructure, ensuring all incoming documents are accurately reviewed, categorized, and routed to the appropriate teams. Working closely with our Clinical, Operational, Marketing, and Intake departments, you’ll manage a high volume of medical documentation and contribute to efficient, timely patient care.

This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and excels at multitasking under tight deadlines.

Requirements

• Some college (required)
• Although this is a remote position, applicants must live in Florida
• Two recent years of experience in a healthcare or document processing role (required)
• Proficient in computer use, including EMR systems and Microsoft Office Suite (required)
• Ability to organize and prioritize tasks in a high-volume environment (required)
• Strong attention to detail and comfort with repetitive tasks
• Ability to work independently with minimal supervision
• Excellent verbal and written communication skills
• Outstanding customer service and interpersonal skills

Responsibilities

• Review, validate, and process all incoming faxed medical documents
• Identify document types such as Face-to-Face forms, lab results, clinical orders, referrals, discharge summaries, and medical records requests
• Route documents to the appropriate department or team for timely action
• Verify patient status and record information using the Electronic Medical Record (EMR) system
• Organize and separate documents within the electronic fax processing system
• Answer intake department calls and direct inquiries from patients, referral sources, and internal teams
• Maintain communication with internal departments regarding documentation questions or discrepancies
• Build and sustain positive relationships with home health partners and internal stakeholders
• Perform additional administrative duties as assigned

Benefits

• Ongoing training, mentorship opportunities, and support for career development.
• We utilize WellSky as our EMR platform and provide dictation/transcription services to support efficient and timely documentation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees