Document Processor (Remote)

Concierge Home Care

3d • Remote

About The Position

If you're looking for a role where your attention to detail, organization, and efficiency truly make an impact, this opportunity may be exactly what you're looking for.

At Concierge Home Care, we empower our team with supportive leadership, streamlined processes, and modern technology—so you can focus on doing your best work in a fast-paced, purpose-driven environment.

As a Document Processor, you are a key part of our operations team, ensuring that all incoming medical documentation is reviewed, categorized, and routed accurately and efficiently.

Requirements

• Some college (required)
• Strong computer skills, including EMR systems and Microsoft Office
• Excellent attention to detail and organizational skills
• Ability to manage high-volume, repetitive tasks with accuracy
• Strong communication and customer service skills
• Ability to work independently and as part of a team

Nice To Haves

• Healthcare or document processing experience (preferred)

Responsibilities

• Review, validate, and process incoming faxed medical documents
• Identify and categorize document types (orders, referrals, labs, F2F, etc.)
• Route documents to appropriate departments for timely follow-up
• Verify patient information within the EMR system
• Organize and manage documents within electronic fax platforms
• Assist with intake calls and direct inquiries appropriately
• Communicate with internal teams regarding document discrepancies
• Support administrative and operational tasks as needed

Benefits

• 401(k) with company options
• Generous PTO—start earning from day one
• Employee Assistance Program (EAP)
• Employee referral bonus program ($1,000 bonus for every full-time or modified full-time clinician you refer and we hire!)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees